excellent staff but slow check-in process

The staff were exceptionally attentive and friendly, making our stay delightful. The breakfast options were diverse and well-prepared, providing a satisfying start to the day.

The check-in process took longer than expected.

The leisure club was helpful, but room cleaning could be improved.

All fine, but parking fees

I had a lovely stay where I enjoyed a cozy room with great amenities and a nice evening by the sun terrace. The garden area was also a peaceful spot to unwind after a busy day. Just a heads up, we misunderstood the timing for the food service, so check that to make the most out of it! 😊

feel right at home with friendly service and excellent breakfast options

Comfortable stay with attentive staff.

Had such a lovely time! The kids loved making their own pizzas, and the evening meals were a highlight. The rooms were spacious and super clean! Would definitely come back.

the hotel was clean n the staff were really polite, friendly and helpful. the aircon worked great n kept the room nice n cool, which was amazin since it was a hot day. check-in was super quick n easy, which we really appreciated. the pool was clean n relaxing, perfect for unwinding after a long trip. our room was spacious, with comfy beds and plenty of pillows for a good night sleep.

we had a bit of trouble with the shuttle service as the machine was out of order, and we had to take a taxi. also, there was some noise from outside late at night, which made it hard to sleep.

The room was really nice and the bed was super comfy, making it easy to unwind after a day of exploring. We loved hanging out by the sun terrace and soaking up the atmosphere in the leisure room. Just a small hiccup with the bar food took a bit too long to sort out, but overall it was a lovely stay! 🌟

We had a lovely stay with our small baby. The restaurant was convenient after exploring Windsor, and the staff were incredibly warm. Our room was fresh, spacious, and equipped with everything we needed. The breakfast options were fantastic, especially the fresh omelette.

My kids wished for more variety in the evening meal menu for longer stays.

Excellent service was a highlight, with the breakfast staff always going the extra mile to ensure guests were well taken care of. The food, especially the shareable appetizers, received commendations. the breakfast area was chaotic due to insufficient staffing, resulting in long waits for coffee and tea. the condition of the facilities felt tired, with visible wear and tear on the bathroom doors and carpets.

The hotel had a friendly and accommodating staff, which made the experience enjoyable. The amenities were good, especially the gym, though the rooms felt dated and needed updating. Breakfast could use more variety, and the bar area had an insect issue that shouldn't be overlooked.

Delightful, delightful, delightful.

I was blown away by the variety of the breakfast buffet—oh my goodness, the fresh omelettes and pancakes! 🌟 The staff were so attentive during breakfast, ensuring everything was perfect. Plus, the spacious Deluxe Double Room gave us all the comfort we needed to relax after a long journey.

would recommend ❤️❤️

I found the hotel's interior to be beautifully decorated, with spacious common areas that were easily accessible and inviting, making it a pleasant experience for seniors like myself. The staff members were exceptionally attentive throughout my stay.

Additional seating in common areas would be beneficial.

Consider asking about the personalized breakfast options for a unique culinary experience during your stay.

Great family-friendly amenities and location

I had a fantastic stay with my family, enjoying the comfortable Deluxe Double Room with Two Double Beds. The hotel staff surprised my son with a birthday cake slice, which made our visit even more special. We loved the spacious room and the diverse breakfast options, including freshly made omelettes. the staff could improve their engagement as some interactions felt a bit distant.